Can I get a hard copy invoice?

With the intention to create a greener environment, O2O has decided to abandon the use of hard-copy printed documents (including order forms, pro-forma invoices, sales invoices and receipts) and to use identical electronic versions of these documents instead.


Electronic invoicing helps to reduce the number of paper waste generated and bring down the impact paper waste has on the environment. Electronic invoices have the same legal status as their printed hard-copy equivalents. This implies that the use of electronic invoices does not, in one way or another, affect the legal status of your firm.


Aside from an e-invoice / e-receipt, any hard copies of invoice / receipt are available upon request with a charge of RM5 for each hard copy requested to cover shipping and handling fee, and this amount will be added to the due invoice.

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