If I have a product return, how to record it

Orders > Returns

If a customer of yours want to return a product, you can record it with the following steps.

1.Click Returns on the menu bar on the left



2. When the Product Returns page come out, click on Add Item button on the top right corner of the page



3.You will be link to a page where you can enter the details of the product returns. Fill up the fields accordingly.




Click Save button on the top right corner of the page

Was this answer helpful?

 Print this Article

Also Read

How to manage the product returns

Orders > Returns After you have enter product returns (If I have a product return, how to...

Where to update the statuses of my orders list

Orders > Settings > Order List After you have defined the type of order's statuses (How to...

How to define the type of order's statuses

Orders > Settings > Order Statuses This is where you can define the type of statuses of...

Where to view my store's orders list

Orders > Order List This is where you can check your orders list and their statuses.

Where to view my shipping list

Orders > Shipping List This is where you can view your orders shipping list.

Powered by WHMCompleteSolution