How to manage the product returns

Orders > Returns

After you have enter product returns (If I have a product return, how to record it ), you can check and update their statuses by going to Order > Returns.



If you want to update/change the Returns Status and/or add new Comments, click Edit.


Then, you go to the Product tab. Follow the steps below.

  1. Update the Return Action and/or Return Status accordingly

  2. Update the Comments (if any)

  3. Click Save button on the top right corner of the page


Was this answer helpful?

 Print this Article

Also Read

How to filter my orders list to only view certain order status

Orders > Order List To filter the Orders List, Select the require status under the...

How to define the type of Return Reasons

Orders > Settings > Return Reasons This is where you can define the type of return reasons...

If I have a product return, how to record it

Orders > Returns If a customer of yours want to return a product, you can record it with the...

How to filter my shipping list to only view certain shipping status

Orders > Shipping List To filter the Shipping List, Select the require status under the...

How to define the type of order's statuses

Orders > Settings > Order Statuses This is where you can define the type of statuses of...

Powered by WHMCompleteSolution