How to manage the product returns
Orders > ReturnsAfter you have enter product returns (If I have a product return, how to record it ), you can check and update their statuses by going to Order > Returns.
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If you want to update/change the Returns Status and/or add new Comments, click Edit.
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Then, you go to the Product tab. Follow the steps below.
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Update the Return Action and/or Return Status accordingly
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Update the Comments (if any)
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Click Save button on the top right corner of the page
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