How to manage the product returns

Orders > Returns

After you have enter product returns (If I have a product return, how to record it ), you can check and update their statuses by going to Order > Returns.



If you want to update/change the Returns Status and/or add new Comments, click Edit.


Then, you go to the Product tab. Follow the steps below.

  1. Update the Return Action and/or Return Status accordingly

  2. Update the Comments (if any)

  3. Click Save button on the top right corner of the page


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