Knowledgebase

Where to input product's weight for shipping calculation

To enter the product's weight for shipping calculation,

1. Go to Products > Products
2. Click on the intended product
   
3. Click on Data tab
4. Scroll down to Shipping Calculation

Descriptions :

1. Weight
   • Enter the actual weight of the product, including the packaging for courier
2. Dimensions (L x W x H)
   • Enter the length, width and height of the product in its packaging (this is for the volumetric weight calculation)
3. Save
   
   • Click this to save and continue
4. Back
   • Click this to exit

Usage :

1. Couriers use either the actual weight or the volumetric weight, whichever heavier, to determine the shipping rates.

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