Articles

 Can I change or reset my account password

Yes, you can. In order to change or reset your account password, please follow the following...

 How can I identify the names of the storefront layout and positioning

In order to help you understand the store layout easier, please do refer to the images...

 How can I know the actual and volumetric weight of my products

All courier service providers use the actual weight or package volumetric weight, whichever...

 How do I optimize my images

Before uploading your images to the Image Manager, it is highly recommended that you optimize all...

 How to access the webmail

To access your webmail, Go to www.o2o.my/mail and you will see the following page....

 How to create an email account in cPanel

To create email accounts, Go to the O2O Client Area at http://cs.o2o.my Login into your account...

 How to name and structure my folders and files in Image Manager

Web Content > Image Manager > Browse Images This is how an Image Manager looks like....

 What are the recommended resolution and size for product images

There are differences between selling products in a physical store and on an online store. The...

 What is the meaning of the icons in Image Manager

Image Manager is where you will be uploading, organizing and storing all image files that you...

 What is the meaning of the icons in Text Editor

Throughout the Admin Page, you will come across this Text Editor. This Text Editor will help you...

 What should be the general transition flow of Order Statuses

Before your store goes live, it is advisable that you understand the general transition flow of...

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