Knowledgebase

This article describes procedures for Creating/ Managing Your Email Accounts Through Customer Service Portal

1. Login to Customer Service Portal and click on Services option.
   
   
   
2. On My Products & Services page, click on the service that you want to create new email (yourdomain.com.my in this case).
   
   
   
   
3. On Product Details page, scroll down to Quick Create Email Account section. Then -
   
   
   • Enter the new email address you are creating
   • Enter a default password for it, and
   • Click on the orange Create button.
   
   
   
   
   
4. After this process, a green notification box should appear informing you that the new email account has been created successfully.
   
   
   
   
5. All existing email accounts could be managed by clicking on Email Accounts icon under Quick Shortcuts section.
   
   
   
   
6. In Email Accounts page, following operations could be done for existing email accounts.
   
   
   • Change password
   • Change storage quota
   • Configure mail client
   • Delete, or
   • Access Webmail