Articles

 How to Login to Customer Service Portal (Client Area)

To login to our Customer Service Portal, we begin to login at the Portal Home. http://cs.o2o.my...

 How to Access cPanel Using Customer Service Portal (Client Area)

This article will demonstrate how to access cPanel by using Customer Service Portal. For more...

 Creating and Managing Support Tickets in the Customer Service Portal

Placing support tickets is the quickest and easiest way you can take to resolve an issue. It also...

 Creating/Managing Your Email Accounts Through cPanel

This article describes procedures for Creating/ Managing Your Email Accounts Through Customer...

 How to Add an Additional Contact

There are situations where you may need people for various reason to have access to some of the...

 How to Change Your Customer Service Portal Password

This tutorial will teach you how to change the password of your Customer Service Portal....

 How to Order Additional Items in the Customer Service Portal

This will teach you how to order additional items in the Customer Service Portal. It is a very...

 How to Pay Invoices in the Customer Service Portal

This tutorial will teach how to pay an invoice in the Customer Service Portal. The Customer...

 How to Pay Invoices using Paypal

To pay invoices using Paypal, go to Billing > My Invoices   Click on View Invoice....

 How to Register a Domain Name in the Customer Service Portal

To register a New Domain, go to Domains > Register a New Domain. At Domain Options tab,...

 How to Renew your Domain Name

We do recommend all of out domain registration clients to place their domain names on auto-renew....

 How to Update Your Billing Information in the Customer Service Portal

To manage Billing Information, click on "Hello, your first name"  > Edit Account Details.In...

 How to Update Your Personal Details in the Customer Service Portal

This tutorial will now teach you how to update your personal details in the Customer Service...

 Reviewing Emails Sent to You in The Customer Service Portal

This will teach how to review emails sent to you in the Customer Service Portal. It is important...

 Reviewing Your Hosting Packages in the Customer Service Portal

This will teach how to review your Hosting Packages through your Customer Service Portal. To...

 Support Policy

The purpose of this policy is to clearly lay out O2O.my hosting's support policies and procedures...

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